Career · 2 roles

Experience

A summary of my professional roles, responsibilities, and growth across the industry.

Years in industry
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Companies
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Projects delivered
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meldCX logo

Full Stack Developer (Senior) • meldCX

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Full-time • Nov 2021 - Present (5 years) • Melbourne, Victoria, Australia · Remote

About meldCX

meldCX is an Australian-based technology company that provides an enterprise-grade platform for Digital Transformation (DT), IoT, and Artificial Intelligence. Founded in 2017 and headquartered in Melbourne, the company operates offices in Australia, Philippines, United Kingdom, and United States. The company specializes in making it easier for businesses to develop, deploy, and manage applications across large networks of commercial devices such as kiosks, digital signage, and self-service terminals. As a major partner with global tech giants including Google (Chrome Enterprise Recommended partner), Intel, and Microsoft, their solutions are widely used across retail, healthcare, hospitality, and banking industries. meldCX serves big clients worldwide including Marriott, Western Union, and many other industry-leading companies.

AIAutomationIoTNextGen KiosksWeb Solutions and HardwareFinancialHospitalityRetail
Microsoft MarketplaceGoogle Cloud PartnerIntel Partner

Key Responsibilities:

Key Contributions:

  • Expanded meldCX's enterprise product portfolio across financial services, hospitality, and retail by leading customer-facing self-service applications from requirements through release.
  • Supported enterprise customer acquisition in the US, UK, and Australia by building and releasing 7+ tradeshow demonstrations of meldCX product capabilities.
  • Reduced service costs and the need for on-site support by enabling customers to monitor, manage, and automate distributed device fleets remotely.
  • Reduced operational downtime and maintenance effort by leading a self-healing and alerting system that detected device issues and automatically recovered supported failures.
  • Improved production readiness and troubleshooting efficiency by delivering factory quality checks, device health monitoring, consolidated dashboards, and issue notifications.
  • Accelerated development and testing while reducing dependence on physical hardware by delivering device simulations and practical platform workarounds.
  • Enabled compliant international self-service money transfers for Western Union by delivering secure customer verification, cash operations, multiple payment methods, monitoring, and country-specific regulatory support.
  • Improved delivery consistency across multiple projects by resolving blockers, organizing work, supporting teammates, and aligning requirements across teams.
  • Became a core team member by spearheading internal projects across multiple teams and stakeholders.
  • Enhanced platform capabilities by integrating advanced automation and AI into meldCX Core in partnership with the AI team.

Projects Involved:

RP Innotech logo

Software Engineer • RP Innotech

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Full-time • Jul 2020 - Oct 2021 (1 year and 4 months) • San Fernando, Philippines · Remote

About RP Innotech

RP Innotech Inc. is a dynamic digital transformation and technology solutions provider based in the Philippines. Founded in 2018 and headquartered in the City of San Fernando, Pampanga, the company focuses on helping businesses modernize their operations through custom software and data-driven insights. They act as a boutique digital partner that bridges the gap between complex technology (like AI and big data) and practical business growth, with a distinctive 'Partners, Not Suppliers' philosophy that emphasizes strategic execution and local talent advocacy.

GovernmentHealthcareEducationWeb Solutions

Key Responsibilities:

Key Contributions:

  • Helped RP Innotech deliver government and education engagements from requirements to client handover by leading teams, organizing work, managing releases, and maintaining delivery momentum.
  • Expanded the company's education portfolio by delivering The Adventures of Ready Kid with 20 interactive disaster-preparedness games and learner progress tracking.
  • Enabled adolescent resilience screening across Philippine regions by delivering interactive surveys, regional data separation, data processing, administrative reporting, and downloadable reports.
  • Improved the company's ability to support multiple customers and regions by separating data and operational workflows across its education and assessment platforms.
  • Helped deliver the Telegenixx digital health marketplace by leading its user-facing application work and collaborating with the wider product team to meet requirements and maintain application quality.

Projects Involved:

Disclaimer

All trademarks and logos belong to their respective owners and are used here solely for identification purposes in a non-commercial, personal portfolio. No endorsement or affiliation is implied. If you have any concerns, feel free to reach out and I'll be happy to address them.